Last Updated: July 2026
Welcome to LuxeAlankar. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About LuxeAlankar
LuxeAlankar offers handcrafted Maharashtrian jewellery, South Indian jewellery, fashion jewellery, and traditional accessories. We are committed to providing quality products and excellent customer service.
2. Product Information
We strive to display our products as accurately as possible.
However:
- Slight variations in colour may occur due to different screen settings.
- As many products are handcrafted, minor variations in design or finish are normal and add to their uniqueness.
- Product dimensions are approximate.
3. Ordering Process
Currently, orders are processed through WhatsApp Order Confirmation.
The process is as follows:
- Add your desired products to the cart.
- Send your cart via WhatsApp.
- Our team will confirm product availability.
- Delivery details and payment instructions will be shared.
- Your order will be confirmed after payment verification.
- The order will then be processed and shipped.
Adding products to your cart does not reserve the product or confirm the order.
4. Pricing
All prices displayed on the website are in Indian Rupees (₹).
Prices may change without prior notice.
5. Payment
Currently, online payment through the website is not available.
Payment instructions will be shared after your order is confirmed via WhatsApp.
Orders are processed only after successful payment confirmation.
6. Shipping
- Orders are generally processed within 1–2 business days after payment confirmation.
- Delivery timelines vary depending on the destination.
- Customers will receive shipping updates through WhatsApp or email where applicable.
7. Cancellation
Orders may be cancelled only before dispatch.
Once the order has been shipped, cancellation requests cannot be accepted.
8. Returns & Refunds
Returns are accepted only in the following situations:
- Wrong product received
- Damaged product received
- Manufacturing defect
Customers should report the issue within 48 hours of delivery along with photographs or an unboxing video.
Please refer to our Return & Refund Policy for complete details.
9. Jewellery Care
To ensure long-lasting beauty:
- Store jewellery in a dry, airtight container.
- Avoid contact with water, perfume, deodorant, and chemicals.
- Wipe gently with a soft cloth after use.
- Remove jewellery before bathing, swimming, or exercising.
Damage caused by improper handling or storage is not covered.
10. Intellectual Property
All website content including:
- Images
- Product photographs
- Logos
- Brand name
- Product descriptions
- Graphics
belongs to LuxeAlankar and may not be copied, reproduced, or used without written permission.
11. Limitation of Liability
LuxeAlankar shall not be liable for delays caused by:
- Courier services
- Natural disasters
- Government restrictions
- Events beyond our reasonable control
12. Privacy
Customer information is used only for processing orders, communication, and customer support.
We do not sell or share personal information with third parties except where required to fulfil your order or by law.
Please read our Privacy Policy for more information.
13. Changes to Terms
LuxeAlankar reserves the right to modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on this website.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
📱 WhatsApp Support
🕙 Monday – Saturday | 10:00 AM – 7:00 PM
⭐ Additional Note
Important: Our website currently operates on a WhatsApp-assisted ordering process. Placing items in the cart does not complete the purchase. Orders are confirmed only after our team verifies product availability and payment through WhatsApp.